BeeDIGITAL initially needed a partner to help their Account Managers identify, analyze, prioritize, execute, and explain to the customer the tasks that were being done to improve their websites’ SEO performance.
With marketgoo’s SEO products, BeeDIGITAL was able to quantifiably improve client satisfaction and retention, as well as optimize costs by decreasing time spent on calls with individual client accounts.
Making Customers More Successful is The Key
BeeDIGITAL was looking to overcome a few challenges with marketgoo’s help:
Sales Reps were spending a considerable amount of time manually sourcing leads which had a low level of segmentation and were of varying quality.
Prospect Pain Points
They did not have a clear, definitive list of individual website ‘pain points’ for prospective clients, and had a hard time creating well targeted campaigns or identifying which of their products would be a good fit for the prospect.
Account Managers were spending a lot of time personally explaining website progress and results, besides addressing client needs, questions and concerns regarding their website.
An automated SEO report is sent out monthly, and it validates the work we’ve done for the client by showing clear progress each month. This has helped improve client retention.”
The Outcome 🚀
Partnering with marketgoo not only helped BeeDIGITAL overcome their challenges, it also had a positive effect on customer loyalty, lead generation, their value proposition and resource optimization.
* This report is customised by BeeDIGITAL via our API and does not refer to the Free Website Report you see in marketgoo’s lineup.
The Proof is in The Numbers 🔎
What’s Next In The Partnership? 🤝
BeeDIGITAL is currently studying new ways of scaling its partnership with marketgoo, and is already working on leveraging the Tier0 product to convert customers who have not yet acquired their SEO services. Additionally, a bundled basic SEO product is in the works.